The Right Of Withdrawal

Pursuant to art. 59, paragraph 1, lett. d) and e) of Legislative Decree 6 September 2005, n. 206 (Consumer Code), the right of withdrawal is excluded in relation to

    • goods purchased by a non-consumer user and / or who requires an invoice;
      • assets that are likely to deteriorate or expire rapidly;
        • sealed goods which cannot be returned for hygienic reasons or related to health protection and which have been opened after delivery.

          With reference to the cases of exclusion of the right of withdrawal listed above, the consumer, in particular, is informed and accepts that the majority of food products sold through this website are among the products that "risk deteriorating or expiring rapidly". the characteristics and qualities of these types of products are subject to alteration also as a result of inappropriate storage.


          Therefore, for reasons of hygiene and consumer protection, the right of withdrawal is only applicable to the “Clean Beauty” and “Purifying Tea” product lines purchased on this website. However, they can be returned to Juice Detox Italy Srl only if they are intact in their respective seal and properly stored, so as to be put back on the market without endangering the health of consumers.


          In such cases, the consumer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 (fourteen) days from the day of receipt of the purchased good.


          If the consumer decides to exercise the right of withdrawal, he must notify Juice Detox Italy Srl by e-mail to the e-mail support@depuravita.com with the subject "Exercise of the right of withdrawal" or by registered letter with return receipt to the following address:

          Juice Detox Italy Srl
          Via Luigi Sacco n. 5
          20146 - Milan

          For the purposes of exercising the right of withdrawal, the consumer may also use the standard form required by law, downloading it at the following link: right-of-withdrawal.pdf .

          The return of the goods must in any case take place at the latest within 14 (fourteen) days from the date of communication of the withdrawal. In any case, to be entitled to a refund of the price paid, the goods must be returned intact and, in any case, in a correct state of conservation and suitable for sale.

          The only costs payable by the consumer for exercising the right of withdrawal pursuant to this article are the direct costs of returning the goods to Depuravita.

          Juice Detox Italy Srl will refund the entire amount of the product paid by the consumer free of charge within 14 (fourteen) days of receipt of the notice of withdrawal. Juice Detox Italy Srl reserves the right in any case to withhold the refund until it has received the goods or until the consumer has demonstrated that he has returned the goods, depending on which situation occurs first.

          The refund will be made using the same payment method used by the User.

          With the receipt of the communication with which the consumer communicates the exercise of the right of withdrawal, the parties to this contract are released from their mutual obligations, without prejudice to the provisions of the previous points of this article.

          For any info contact us at support@depuravita.com or at the phone number +39 340 6313797